Heat Pump Runs Constantly in Cold Weather: Causes, Troubleshooting, and Solutions

When a heat pump runs constantly in cold weather, it raises concerns about energy waste, wear, and comfort. This article explains why a heat pump may never stop during cold spells, how to diagnose common causes, practical troubleshooting steps, and effective fixes to restore efficient operation.

Symptom Possible Causes Quick Fixes
Continuous Operation Low outdoor temperature, defrost cycle, oversized thermostat settings Adjust thermostat, check defrost, verify mode
Poor Heat Delivery Low refrigerant, dirty coils, blocked airflow Clean filters/coils, clear vents, call technician
Short Cycling Incorrect thermostat placement, wiring issues Relocate thermostat, inspect wiring

How Heat Pumps Work In Cold Weather

Air-source heat pumps transfer heat from outside air to indoors using refrigerant and a compressor. Even at low temperatures, they extract ambient heat, though efficiency declines as outdoor temperature drops.

Most modern heat pumps include a defrost cycle and may use auxiliary electric resistance heat when demand exceeds capacity. Continuous operation can be normal temporarily when the unit is defrosting or catching up after a temperature drop.

Why A Heat Pump Runs Constantly

Inadequate Heating Capacity

Heat pumps are sized for typical winter design temperatures. In very cold weather, a unit may not meet the heat load, causing it to run continuously to maintain setpoint.

Thermostat Settings And Deadbands

A thermostat with a narrow or zero deadband commands continuous operation if the set temperature is higher than what the pump can efficiently maintain. Incorrect mode (e.g., set to Emergency Heat) also affects behavior.

Defrost Cycles And Outdoor Coil Frost

When ice accumulates on the outdoor coil, the heat pump enters a defrost cycle that can make it appear to run longer. Frequent or prolonged defrost cycles indicate issues like sensor faults or restricted airflow.

Refrigerant Problems

Low refrigerant due to leaks reduces heat transfer efficiency. The compressor runs longer to try to meet the thermostat demand, often without reaching setpoint.

Airflow Restrictions

Clogged filters, dirty indoor coils, closed vents, or obstructed outdoor units reduce heat exchange. Reduced airflow causes longer run times and higher energy consumption.

Faulty Components Or Controls

Failing compressors, reversing valves, defrost sensors, or improper thermostat wiring can cause continuous operation. Controls that do not cycle properly will keep the system on.

Diagnosing The Problem

Verify Outdoor Temperature Versus Capacity

Check the outdoor temperature and compare it with the heat pump’s rated low-temperature performance. Manufacturers publish balance points where auxiliary heat engages.

Check Thermostat Settings

Ensure the thermostat is set to Heat Mode (not Emergency Heat) and that the temperature differential is reasonable. Increase the deadband slightly to prevent constant run.

Inspect Air Filters And Vents

Look for dirty or clogged filters and blocked supply or return vents. Replace filters and clear obstructions to restore airflow and heat transfer.

Observe Defrost Behavior

Watch the outdoor unit for ice build-up and defrosting cycles. Normal defrost cycles occur periodically; excessive icing or continuous defrost indicates a sensor or valve problem.

Listen And Look For Unusual Signs

Listen for unusual compressor noises, cycling patterns, or short cycles. Check for frost patterns on the outdoor coil and oil stains near refrigerant fittings, which suggest leaks.

Measure Temperature Rise

Measure supply and return air temperatures across the indoor coil. A typical heat rise is 15–20°F for many systems. Significantly lower values suggest reduced capacity.

Troubleshooting Steps To Try At Home

Adjust Thermostat And Setback

Reduce the thermostat setpoint by a few degrees and observe whether the pump cycles off. Use gradual setbacks to minimize auxiliary heat activation. Program a consistent schedule to avoid wide swings that prompt long runs.

Replace Or Clean Filters

Replace disposable filters or clean reusable ones. Dirty filters are a common, easily fixed cause of reduced airflow and longer run times.

Clear Outdoor Unit Area

Remove snow, ice, leaves, and debris from around the outdoor unit. Maintain at least 2–3 feet of clearance and ensure the fan can operate freely.

Check For Blocked Registers

Ensure supply and return registers are fully open and unobstructed by furniture or curtains. Balancing airflow across rooms improves efficiency and reduces run time.

Reset System And Thermostat

Power-cycle the heat pump and reset the thermostat according to the manufacturer’s instructions. This can clear minor sensor or communication errors.

Disable Auxiliary Heat Briefly

If safe and practical, temporarily disable emergency or auxiliary heat to confirm whether it’s causing extended runtime. Use caution—only do this to test and re-enable afterward if needed.

When To Call A Professional Technician

Contact an HVAC professional when troubleshooting steps don’t resolve continuous operation or when evidence of refrigerant leaks, electrical faults, or component failures appears.

Call a pro if: the unit loses capacity, refrigerant lines are oily or wet, the compressor makes abnormal noises, defrost cycles are excessively frequent, or electrical breakers trip.

Common Professional Repairs And Solutions

Refrigerant Leak Repair And Recharge

Technicians locate and seal leaks, replace faulty components, and recharge the system to manufacturer-specified refrigerant levels. Proper pressure restores heat transfer efficiency.

Defrost Control Or Sensor Replacement

Replacing faulty defrost sensors or control boards corrects unnecessary or prolonged defrost cycles that cause continuous operation.

Compressor Or Reversing Valve Repair

Damaged compressors or malfunctioning reversing valves reduce system performance. Repairs or replacements restore normal cycling behavior.

Thermostat Recalibration Or Replacement

Technicians verify proper wiring and programming and may replace aging thermostats with models matched to the heat pump for improved control.

System Sizing And Upgrades

If the heat pump is undersized for the home or climate, professionals may recommend a larger unit or a supplemental heating strategy such as ducted mini-splits or improved insulation.

Energy-Saving Strategies During Cold Weather

  • Set Reasonable Thermostat Targets: Each degree lower saves energy; a 3–5°F setback reduces runtime without sacrificing comfort.
  • Use A Smart Thermostat: Programmable schedules and adaptive recovery reduce constant operation.
  • Seal And Insulate: Improve duct sealing, attic insulation, and window caulking to lower heat loss and reduce heat pump demand.
  • Maintain Clear Outdoor Unit Space: Prevent airflow restrictions and reduce defrost frequency.
  • Consider Supplemental Heating: Strategically placed supplemental heaters help during extreme cold rather than forcing the heat pump to overwork.

Maintenance Checklist To Prevent Constant Running

  1. Replace or clean air filters every 1–3 months during winter.
  2. Schedule annual professional tune-ups before the heating season.
  3. Keep outdoor coil and fan area free from debris and snow.
  4. Inspect ductwork for leaks and repair as needed.
  5. Verify thermostat placement away from drafts, direct sunlight, or heat sources.

Frequently Asked Questions

Is It Normal For A Heat Pump To Run Constantly In Very Cold Weather?

Sometimes. When temperatures fall below the heat pump’s efficient operating range, it may run longer and rely on auxiliary heat. Continuous operation, however, warrants inspection for underlying issues.

Will Running Constantly Damage The Heat Pump?

Prolonged continuous operation increases wear on components and can shorten compressor life if underlying faults are present. Regular maintenance reduces risk.

Does Auxiliary Heat Mean The Heat Pump Is Broken?

No. Auxiliary heat is designed to supplement the heat pump during low outdoor temperatures or high demand. Persistent use, though, indicates insufficient system capacity or performance issues.

Can Changing To A Lower Thermostat Setting Fix Constant Running?

Lowering the setpoint can reduce runtime and auxiliary heat use, but it won’t solve mechanical or refrigerant problems. Use lower settings as part of broader troubleshooting.

Resources And Further Reading

Refer to manufacturer manuals, ENERGY STAR guidance on heat pump efficiency, and local HVAC codes for detailed specifications and safety information. Professional diagnostics provide the most reliable diagnosis and repair path.

Key Takeaway: A heat pump running constantly in cold weather may reflect normal operation under strain or indicate issues like low refrigerant, airflow restrictions, faulty controls, or improper thermostat settings. Systematic troubleshooting, routine maintenance, and timely professional repairs restore efficiency and comfort.

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